How quickly do you respond to calls in Washington Crossing?+
For active leaks or storm damage, we prioritize Washington Crossing calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Washington Crossing.
Do you provide free, upfront pricing before starting work?+
We give every Washington Crossing customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active PA contractor license and full insurance coverage, and we'll provide proof of both on request — most Washington Crossing customers ask, and we expect that.
What emergency roofing services are available in Washington Crossing?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Washington Crossing customers say this cuts weeks off their claim process.
How many days will a reroof take at my Washington Crossing home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Roof Replacement job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Washington Crossing?+
Yes, we perform pre-purchase and pre-listing inspections throughout Washington Crossing with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve areas outside Washington Crossing too?+
Beyond Washington Crossing, our crews regularly service the surrounding Washington Crossing, PA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
