What's your response time for Washington Crossing emergencies?+
For active leaks or storm damage, we prioritize Washington Crossing calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Washington Crossing.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
What licensing and insurance do you carry?+
Yes — Big Toms Roofing is fully licensed to perform Flat Roof Repair in PA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Washington Crossing customers say this cuts weeks off their claim process.
How many days will a reroof take at my Washington Crossing home?+
Most residential replacements in Washington Crossing take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Can you inspect my roof before I buy or sell a home in Washington Crossing?+
Yes, we perform pre-purchase and pre-listing inspections throughout Washington Crossing with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Washington Crossing or do you cover nearby towns?+
We serve Washington Crossing and the surrounding communities throughout Washington Crossing, PA — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
