What's your response time for Washington Crossing emergencies?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Washington Crossing the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
We give every Washington Crossing customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
We hold an active PA contractor license and full insurance coverage, and we'll provide proof of both on request — most Washington Crossing customers ask, and we expect that.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Washington Crossing, PA and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Washington Crossing home?+
Most residential replacements in Washington Crossing take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
Our Washington Crossing crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Roof Inspection job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
How much does a roof inspection cost?+
Yes, we perform pre-purchase and pre-listing inspections throughout Washington Crossing with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Washington Crossing or do you cover nearby towns?+
Beyond Washington Crossing, our crews regularly service the surrounding Washington Crossing, PA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
